This session should be run with all the team involved. Depending on current knowledge of the practice team you could look at some or all of the following topics:
1. Basic GP contract, emphasise that we are independent contractors, paid for work done, contracts for work offered at local, Scottish and UK level;
2. QOF, look at when invented, how many points there are, different elements (and what is new or what have you struggled to achieve), how admin staff can ensure patients attend;
3. DES and LES ‘s, why are these important, what are the current ones and where have we failed in the past.
At the end of the session the whole team should feel better informed and hopefully empowered to come up with ideas to improve practice performance.