Forth Valley CREATE 2024
Forth Valley CREATE 2024

Improving Practice Processes


This plan was made up by a group of PM's after some discussion on how to create a good topic for practice sessions.  The theme is bloods but we feel this could be applied to almost any process within your practice.


Facilitator: Practice Manager


  1. Outcomes – whole team discuss what you want to get out of session (15 mins)
    1. Reduce workload for doctors/admin
    2. Reduce risk (lost tests)
    3. Create one mapped process for all to work with


  1. Review of Current Processes – small groups of 4-6 people (30mins)
    1. Map process with post-it notes as it works at present and then bring together creating flowchart


  1. Identify Risk Areas (pitfalls) – one group – get everyone to put up 3 ideas each of an area in the process they think is a problem (30 mins)


  1. Break (15 mins)


  1. How to Improve Processes – small groups (30 mins)
    1. Identify changes
    2. Discuss how you are going to implement


  1. Summarise
    1. r/v outcomes (did you achieve what was in 1)
    2. make final new process/pathway


  1. Evaluation
    1. What have you learned today?
    2. What are you going to do now, as result of this session
    3. And by when




  • Makes groups multidisciplinary
  • Get 2 neighbouring practices together to share ideas

Up and Coming Sessions

For Booking Forms go to Falkirk HSCP or Stirling and Clackmannan HSCP pages or email


CREATE Teams lunchtime sessions 2024


Next session: 


Sexual Health and Blood Borne Viruses


Tuesday 16th April




Email to book



POTS: Does it exist? 


Thursday 16th May




Email to book



Future CREATE CPR Events 2024


CPR Training sessions will be running across Forth Valley in 2024. Bookings will open 8 weeks in advance of each session. 


Tuesday 14th May - Stirling Rugby Club 12.30pm - 2pm


Wednesday 12th June - Dobbie Hall12.30pm - 2pm


Thursday 19th September- Alloa Town Hall 12.30pm - 2pm


Tuesday 29th October - Leapark Hotel 12.30pm - 2pm



CREATE Hot Topics Events 2024


The last Hot Topics took place on Thursday 16th November 2023. 


There will be another session running in 2024. 

How to contact us



Clinical Lead

Dr David Herron



Jill MacDonald


Stirling & Clackmannan


Clinical Lead

Dr Scott Williams



Jill MacDonald


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